FAQ|China Fragrance Machines Supplier_ Scent Machines Manufacturer_ Commercial Scent Diffusers Provider-SCENT-E

1.Can I got free sample for texting?
NO,you need to paid sample cost and shipping fretght.
2.When will we got samples?
Standard express is 4-7 working days after delievery.
3.What is your warranty?
1 Year. We can provide you free spare parts when item get broken. But you need to provide us the non-man-made destruction evidence.
4.Can we customize our logo?
No problem, but with MOQ requests.
5.how to order?
Email us or contact us directly.
6.Can we use our own essential oils?
Of course,any essential oil is ok.
7.What is the common faults and exclusion?
A.Do not spray-check the power if on or off,time settings are correct or not,pump damaged or not.
B.Little smoke out-atomizing head is blocked,cleaning equipment to confirm,pump is aging.
C.Spray liquid-check the device is tilted or not,spray head is damaged or not.
D.Oils spill-check bottle is loose or not.
E.Abnormal sound-check pump is loose or not.
F.Display does not show-check the power is on or off, or damaged. check the display if it was broken.
8.Can we got some free spare parts when place a big order?
Yes,if you place a big order, we can supply you some free spare parts.

Tel: +86 020 31953649 Email: SCENT-E@scent-e.biz

Address:Building 4, Haocheng Creative Industry Park, Ruibao Road, Haizhu District, Guangzhou, Guangdong, China

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